CrossConsense at Flight Operations Conference in Rome

CrossConsense will be exhibitor on the 9th Annual Flight Operations Conference, taking place in Rome, Italy on the 1st and 2nd December.  .

On this event CrossConsense will present CROSSMOS – the eLB solution for the whole fleet.

Our first CROSSMOS customer Swiss International Air Lines will go live and we will be able to share our first experiences with the visitors of the conference.

On Tuesday 1st December, 14:00 – 14.30, Marcus di Laurenzio (Technical Project Engineer at SWISS International Airlines) and Udo Stapf (CEO of CrossConsense) will present the case study of implementing CROSSMOS at SWISS International Air Lines.

Furthermore we will also give you the opportunity to have a closer look on ILSmart. The electronic marketplace for the aviation and defense industry not only enables subscribers to find and sell essential parts and services and make better decisions but also rest assured that ILS’ dependability and reliability translates into true value for airlines, operators, manufacturers, repair centers, and suppliers.

And of course you can also convince yourself of CrossConsense’s strength in developing AMOS solutions for the aviation industry. During the last couple of years we have gained comprehensive experience with implementing AMOS and providing AMOS support to a wide range of customers from all over the world.

We will be happy to meet you in Rome at booth E 20.

Ticketing system

Change of statuses in the Ticketing System

There will be a slight change beginning on November 30th, 2015 in our ticketing system with reference to different Pending statuses.

We will introduce a new pending status and rename two others. The status “Open” will remain unchanged.

The changes will be as follows:

New status: Waiting for feedback (which means: Waiting for customer (your!) feedback)

Change in wording:
Old status                                           New status
Pending reminder            ⇒        Pending in progress (means: we are currently working on it)
Pending reminder (SAS) ⇒       Pending Waiting for SAS (means: your case has been forwarded to Swiss-AS)

 

Why are we doing this?

We want to give you more transparency for your pending tickets. You will be able to see who is on duty for your pending ticket or if we are waiting for an answer form your side.

If you have any questions to the statuses, please do not hesitate to contact us.

AMOS at Austrian

AMOS at Austrian Airlines

We did it again – CrossConsense successfully merges AMOS at Austrian Airlines

After having completed 2 successful merges of AMOS during the last couple of years (at Swiss International Air Lines and Thomson Airways), CrossConsense is happy to announce that we did it again: Austrian Airlines was able to Go Live under a new AMOS surrounding.

Austrian Airlines was able to merge 18 aircraft formerly managed by Tyrolean Technik into their AMOS. The data merger included almost all engineering related data and production data from over 15 years.

Although the implementation is considered to be quite complex it took only 6 months to complete it. Due to the fact that CrossConsense has been supporting AMOS customers for more than 12 years now the support and implementation staff of CrossConsense has reached a high level of experience with AMOS. When Austrian Airlines was looking for a reliable partner who would be able to do this merge their decision in favour of CrossConsense was easily made.

Right now CrossConsense is working on other merges of AMOS and is looking for opportunities to bring in its immense experience of implementing such a comprehensive software like AMOS in a complex MRO environment.