Renewal of partnership agreement between CrossConsense and SWISS AS

Renewal of partnership agreement

CrossConsense has been one of the first companies Swiss-AS has partnered with. Both companies have collaborated on numerous AMOS implementation projects and have a good number of mutual customers. With more than 10 years of successful collaboration Swiss AviationSoftware thought it was time to review the common objectives and adapt the partnership agreement to the current situation and needs.

CrossConsense has proven many times to be a reliable partner that keeps his promises. Their data migration experience has ensured a successful Go-Live many times.” says Fabiano Faccoli, VP Customer Services Swiss AviationSoftware.

“Our long term partnership with Swiss AviationSoftware which is based on confidence and mutual respect has been fundamental to the development of CrossConsense being a reliable partner for the aviation industry.” says Udo Stapf, CEO CrossConsense.

CrossConsense has been successful in migrating AMOS data for a wide range of customers. AeroLogic, Brussels, Easyjet, Eurowings, Lufthansa, Swiss and TUIfly are only a few examples of airline companies that have been benefiting from CrossConsense’s extensive experience and know-how. Follow this link to see which airline is also supported by CrossConsense.

CROSSMOS now LIVE on SWISS

CROSSMOS went live on SWISS

On January 28th, 2016 CROSSMOS went live on a BOEING 777 of SWISS International Air Lines on its flight from Seattle to Zurich. The introduction of CROSSMOS (ELB) with the first flight of SWISS International Air Lines B777 is another step forward into the paperless future. The new ELB at SWISS consists of two Microsoft Surface 3 tablets – the cockpit and cabin devices, plus a small Swisscom Router which enables device interconnectivity via a WLAN and connectivity via GSM to a Maintenance Server.

“With the use of an ELB we are promised substantial improvements in quality and efficiency. Through the digitalisation of the data we secure the transfer of error free readings on the current overall real time status of the aircraft including all maintenance and crew activity.“, says Marcus di Laurenzio, project manager of the SWISS Electronic Log Book project.

With this data SWISS improves the awareness of all those involved in the technical condition of the aircraft. In particular, the cockpit and cabin crew will be completely exempt from the paper processes. An improved and faster communication between cabin and cockpit devices will simplify the overview and status of aircraft and ensure a generally better overview.

For the Maintenance team the processes are simplified, in that log entries are digitized and must no longer be input by hand. The online connection allows a fast bi-directional flow of information between Flight Crew and Maintenance.

“Swiss International Air Lines have decided to work together with CrossConsense, as it was decided that only a bottom up development of an ELB could accommodate all the requirements of SWISS. At the time of the start of the project no such solution was available for evaluation in the market.“, says Peter Wojahn, Chief Technical Officer at SWISS International Air Lines.

The combination of SWISS International Air Lines, SWISS AviationSoftware and a couple of other airline customers was ideal for us to develop a standard and easy-to-use system.“, states Udo Stapf, CEO of CrossConsense.

Please follow this link in order to see the requirements of SWISS International Air Lines related to CROSSMOS ELB.

4 members of the team of CrossConsense and Marcus di Laurenzio from SWISS on the Flight Operations Conference 2015

Successful Conference in Rome

On December 1st and 2nd, 4 delegates of CrossConsense attended the 9th ANNUAL Flight Operations Conference 2015 in Rome organised by the publishers of the Aircraft Commerce magazine.

Marcus Di Laurenzio, the project manager from our launching customer SWISS International Air Lines and Udo Stapf (CEO of CrossConsense) gave a presentation with the title: “The SWISS eTL project – SWISS goes CROSSMOS”. In front of an audience of more than 200 delegates from companies all over the world Marcus and Udo pointed out how the project of implementing the electronic technical logbook CROSSMOS was planned in close collaboration with different stakeholders including other airline companies and the authorities.

Marcus Di Laurenzio, being the project manager of the SWISS Electronic Log Book project, commended the partnership with CrossConsense. Working together for many years on questions around AMOS has led to a relationship of mutual reliability. Udo Stapf pointed out that it is important for him and his company to develop a new product like CROSSMOS not for the customers but together with their customers.

The photo shows the delegates at CrossConsense’s conference booth. From left to right: Marcus Di Laurenzio (Swiss International Air Lines), Axel Christ (CrossConsense), Conchin Brau-Stapf (CrossConsense), Udo Stapf (CrossConsense), Jutta Gruneberg-Heinrich (CrossConsense).

If you are interested in the presentation, please do not hesitate to contact us.

CrossConsense at Flight Operations Conference in Rome

CrossConsense will be exhibitor on the 9th Annual Flight Operations Conference, taking place in Rome, Italy on the 1st and 2nd December.  .

On this event CrossConsense will present CROSSMOS – the eLB solution for the whole fleet.

Our first CROSSMOS customer Swiss International Air Lines will go live and we will be able to share our first experiences with the visitors of the conference.

On Tuesday 1st December, 14:00 – 14.30, Marcus di Laurenzio (Technical Project Engineer at SWISS International Airlines) and Udo Stapf (CEO of CrossConsense) will present the case study of implementing CROSSMOS at SWISS International Air Lines.

Furthermore we will also give you the opportunity to have a closer look on ILSmart. The electronic marketplace for the aviation and defense industry not only enables subscribers to find and sell essential parts and services and make better decisions but also rest assured that ILS’ dependability and reliability translates into true value for airlines, operators, manufacturers, repair centers, and suppliers.

And of course you can also convince yourself of CrossConsense’s strength in developing AMOS solutions for the aviation industry. During the last couple of years we have gained comprehensive experience with implementing AMOS and providing AMOS support to a wide range of customers from all over the world.

We will be happy to meet you in Rome at booth E 20.

Ticketing system

Change of statuses in the Ticketing System

There will be a slight change beginning on November 30th, 2015 in our ticketing system with reference to different Pending statuses.

We will introduce a new pending status and rename two others. The status “Open” will remain unchanged.

The changes will be as follows:

New status: Waiting for feedback (which means: Waiting for customer (your!) feedback)

Change in wording:
Old status                                           New status
Pending reminder            ⇒        Pending in progress (means: we are currently working on it)
Pending reminder (SAS) ⇒       Pending Waiting for SAS (means: your case has been forwarded to Swiss-AS)

 

Why are we doing this?

We want to give you more transparency for your pending tickets. You will be able to see who is on duty for your pending ticket or if we are waiting for an answer form your side.

If you have any questions to the statuses, please do not hesitate to contact us.

AMOS at Austrian

AMOS at Austrian Airlines

We did it again – CrossConsense successfully merges AMOS at Austrian Airlines

After having completed 2 successful merges of AMOS during the last couple of years (at Swiss International Air Lines and Thomson Airways), CrossConsense is happy to announce that we did it again: Austrian Airlines was able to Go Live under a new AMOS surrounding.

Austrian Airlines was able to merge 18 aircraft formerly managed by Tyrolean Technik into their AMOS. The data merger included almost all engineering related data and production data from over 15 years.

Although the implementation is considered to be quite complex it took only 6 months to complete it. Due to the fact that CrossConsense has been supporting AMOS customers for more than 12 years now the support and implementation staff of CrossConsense has reached a high level of experience with AMOS. When Austrian Airlines was looking for a reliable partner who would be able to do this merge their decision in favour of CrossConsense was easily made.

Right now CrossConsense is working on other merges of AMOS and is looking for opportunities to bring in its immense experience of implementing such a comprehensive software like AMOS in a complex MRO environment.

CrossConsense at AMOS Customer Conference 2015

CrossConsense will be exhibitor on the AMOS Customer Conference 2015 taking place in Lucerne (Switzerland) on November 12 – 13, 2015.

On this event CrossConsense will present CROSSMOS – the eLB solution for the whole fleet. Up to that date our first CROSSMOS customer Swiss International Air Lines will has gone live and we will be able to share our first experiences with the visitors of the conference.

Furthermore we will also give the opportunity to have a closer look on ILSmart. The electronic marketplace for the aviation and defense industry not only enables subscribers to find and sell essential parts and services and make better decisions but also rest assured that ILS’ dependability and reliability translates into true value for airlines, operators, manufacturers, repair centers, and suppliers.

And of course you can also convince yourself of CrossConsense’s strength in developing AMOS solutions for the aviation industry. During the last couple of years we have gained comprehensive experience with implementing AMOS and providing AMOS support to a wide range of customers from all over the world.

We will be happy to meet you in Lucerne in November.

CrossConsense ... makes sense! Logo

Welcome to our new website!

We are pleased to let you know that our new CrossConsense website is now online. On this site we want to give you as much information as possible concerning our company and portfolio. If you lack any information, please do not hesitate to contact us either via our blog, via email or phone.

If you have any proposals to improve this site please let us know as we are always keen to hear of new ideas.

We hope you enjoy our new site.