CrossConsense’s Home Stories

Axels Home Office

CrossConsense „Home Story“ – Part 3

Besides the guy who empties our mailbox, we are pretty much all supporting our customers from the home office. No news to you, I am sure. As you can see, I have quite a comfy space here for myself. I do recommend to put a bit of effort in when it comes to your work environment, it makes a difference!

The main difference when working from home, however, is having a completely different set of co-workers around. In my case there even is one complete freak who wants me to put a leash on him several times per day and walk him around in public. And then there are two really tiny ones who always come by at any time and seek bodily contact. Also this motherly character, overly concerned with my well-being. Totally unprofessional.

So for me, the main lesson of being in the home office is that it does not just give you some flexibility, it also forces you to use it. If you stay hidden in your secret office den for hours at a time, chaos will ensue. It is way more efficient to take a tour after each completed task. Give a pep talk here or there, ruffle some hair, hand out free snacks. Then back to work. Oh, wait, that’s actually similar to the real office, isn’t it?

Now, on top of home office, many of us are also faced with shorter working times (or no work, at all). And no matter if you are affected by the problems outlined above or if you are one of those who live alone and need to fight boredom, let me tell you one thing I believe in: This currently hits pretty hard. A recession may follow. But the world will bounce back from it. Since this is hitting pretty much everyone, and the world is so connected that nations cannot ignore each other, we will all make it back, together. After all, the “real” resources like food and shelter are not scarce. So since this is temporary, use your time wisely and level-up! There are tons of free learning resources available on so many topics. Pick one or two and dig in! This will help you to stay sane and make you be the best you you can be once this is over!

Take care, stay in touch and see you on the other side of Corona!


Udos Home Office

CrossConsense „Home Story“ – Part 2

This actually looks like a 1:1 copy of my „real “office! Well, it is my “real” office as I am one of the few who are not working from home yet. I am very positively surprised how good the communication within the team and with our customers works although we are slightly restricted with our phone system.

It is a weird and challenging situation here and for everybody else on this planet and it needs a lot of flexibility and good crisis management as the situation changes very quickly and management decisions must be taken or changed almost daily.

But an exceptional situation like the current one is also a chance to prove loyalty and solidarity between customers and suppliers.

Staying together in good and in bad times will get us over those crises like in a good marriage.

Please take care of yourself, your colleagues and your beloved ones and stay healthy!


Juttas Home Office

CrossConsense “Home-Story” – Part 1

More than a week ago, when we all from CrossConsense were sent to our “new” home-offices, I had the idea that we should share our thought about working in a home-office. What’s new, what’s better, what’s worse. The good thing is, that at least at my home, it is very quiet. No phone rings (all our internal communication works with Microsoft Teams), no colleagues disturb you directly then, when you had a good idea. But that is also the bad thing. No little chat in the kitchen about something else than work, no lunch breaks together with colleagues.

A lot of you might have read the companions also here on LinkedIn. “How to handle home-office” (to be honest, I hate companions): Get up early (well, I almost get up as early as usual), dress as you would go to the office. Why should I do that? I love to wear my sweatpants at home, and nobody cares.

I would also like to give you an advice: “Stay at home and stay healthy.”

We are still here to support you!

Due to the COVID-19 crisis, we at CrossConsense will also take some preventive actions to ensure the health of our employees. Beginning today, a part of our employees will work in home offices.

Which effect does that have for our current customers?

Please send all your ticket inquiries either via email or through our ticketing system. We might temporarily not be available by phone and it makes it easier for us to distribute the workload for the team if inquiries reach us in written form. We have the capability to access customer content remotely so that nothing will really change for you as our customer.

If you have problems outside of our office hours (24/7):

Please do not forget to send your ticket to our hotline email address followed by calling the hotline-number.

Current service level agreements and response times will remain in place and CrossConsense will continue to provide support services as required, but we also ask you to understand that some things might not work perfectly especially in the beginning.

Whenever you have the feeling that something has to be improved, please do not hesitate to contact me directly.

How could we help you if you are not yet a customer?

As times are getting more and more difficult and you might face problems in your day-to-day AMOS business, we are here to support you. With a background of more than 20 years of experience in the aviation industry we aim to offer the best services to our business partners regarding AMOS support, Business Intelligence solutions and data migration. Just contact me by email or via LinkedIn to get into discussion.

Regarding the COVID-19 crisis, we are reviewing global updates to ensure our policies stay in-line with the best practices to keep our team and their families safe and healthy and we also wish you and your families to stay healthy.

Kind regards
Udo Stapf

Merry Christmas

We would like to thank all our customers, partners and friends for the trustful collaboration and your confidence in us.
As every year, we decided to support a project with our donation.
Initially we wanted to rent land from a local farmer to set up a big flower meadow but because all of his land is leased for the coming year, we decided to support the “Wünschewagen of the Arbeiter-Samariter-Bund”. That is a project that makes it possible to fulfill a very special wish of seriously ill people who are taken to their favorite place by a specially prepared ambulance (
We wish you all the best for you and your family.

Conchin Brau-Stapf & Udo Stapf also on behalf of the entire CrossConsense team

Aircraft Fleet View in the cloud

Aircraft Fleet View now available as a Cloud Web App

What does that mean for you as a customer?
It gives us the opportunity to offer the Aircraft Fleet View App without having to build up a hardware environment and so the preparatory process to get the App running with your data can be shortened.

Why should you use CrossConsense’s Aircraft Fleet View?
This progressive Web App gives you an always up-to-date view on your airline’s fleet status on your mobile phone, e.g. it indicates AOGs, delays and other important information. It provides the right level of detail to be useful but not crowded with information. The Aircraft Fleet View is meant e.g. for the management of an airline as well as for pilots who want to get a general overview over the status of their fleet or their aircraft. But it could also be used by mechanics who want to have a quick glance first but then also want to have a detailed look on the problem in AMOS to which Aircraft Fleet View is linked to.
If you want to test Aircraft Fleet View, please contact us via If you need more information about Aircraft Fleet View you can also have a look on our Products Website.

CrossConsense supports Bike for Africa

CrossConsense supports Brussels Airlines initiative Bike for Africa 2020

Every two years Brussels Airlines organizes Bike for Africa, an event dedicated to aid the people most in need in the African continent. And because we at CrossConsense are enthusiastic about such an initiative that is supported by Mike Vanderlinden – one of our contact persons at Brussels Airlines – we are more than willing to encourage him on his way through Africa to Rwanda on a bike. CrossConsense donated 500 € for this social project to support sustainable development in the region.
If you are also interested in supporting this initiative, please contact us at and we will forward your message to Mike or have a look on the website. CROSSMOS ETL Software is now part of new Boeing Mobile Suite

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CONNECT 2019 in Beverly Hills


The countdown is running and one of the best events this year is starting on March 19th, 2019.
You have deserved it anyway to be in Hollywood, but there some reasons more:

The Cast

Main Actor: Carina Maerkel
You have the chance to meet our ILS headliner, the Area Sales Manager in person at her familiar surroundings.

Art Director: Jutta Gruneberg-Heinrich
The person who makes a star out of everybody, our VP Marketing.

Executive Producer: Conchin Brau-Stapf
Meet the CFO of CrossConsense who is responsible for managing the wealth of our company.

Director: Udo Stapf
Always the last item of the trailer, but not less important, the CEO of CrossConsense. Meet Udo face to face and let him inform you about the latest improvements around ILS and CrossConsense.

Nominated for Most Valued Customer:

CrossConsense in Hollywood


Whether it is during the golf tournament on Tuesday, March 19th, the welcome reception, Connect awards ceremony the day after or at the ice hockey game on the final day, stay connected with the attendees who represent the wide spectrum of aviation and surrounded services.

It’s for free!

Finally, the attendance for our airline customers is free of charge.

So, what are you waiting for? Visit the CONNECT website and get yourself and colleagues registered.

We are looking forward to meeting with you in Beverly Hills, the place we all belong.

Horse Therapy for Janina

Horse-riding therapy for Janina

Instead of sending Christmas cards, CrossConsense’s management decided to support MainLichtblick e.V. again – a non-profit-organization located in Frankfurt that takes care about seriously ill, physically impaired and traumatized children. CrossConsense decided to sponsor a horse-riding therapy for 5-year-old Janina who has been suffering at a chromosome aberration since birth and had a heart surgery recently.
The lively girl adores horses and by sitting on her favorite horse “Fee” (German for fairy), Janina’s motor skills are trained.

MainLichtblick and CrossConsense are very happy about this successful wish fulfillment!

Public Holidays 2019

Public Holidays 2019

2019 will bring some holidays and we would like to inform you when our CrossConsense team will not be in the office because of public holidays. But as you know, for urgent support cases we are always available via our emergency number (Hotline: +49 700 AMOSHELP).

Public Holidays in Hesse (to which Frankfurt belongs to):

Easter WeekendFriday 19 April & Monday 22 April 2019
Labour DayWednesday 1 May 2019
Ascension Day Thursday 30 May 2019
Whit MondayMonday 10 June 2019
Feast of Corpus ChristiThursday 20 June 2019
Day of German UnityThursday 3 October 2019
Christmas Days Wednesday 25 & Thursday 26 December 2019

If you are also interested in getting support for AMOS, please have a look on AMOS support by CrossConsense to get more information.

AMOS Support for WizzAir

CrossConsense provides AMOS support for Wizz Air

Wizz Air, established in 2003, provides low-cost air transport to and from Central and Eastern Europe. Being an AMOS customer since 2010 and operating 106 Airbus aircraft (72 Airbus A320, 34 Airbus A321) the workload of AMOS has increased during the last couple of months. Having in mind that Wizz Air has got further 265 aircraft in the order book, the IT department realized that it would be good to get additional external support regarding AMOS. Wizz Air decided in favor of CrossConsense because of their proven customer support given to other major European airlines like EasyJet, Brussels Airlines, Volotea and Lufthansa CityLine (amongst others).

Christian Ambiehl, Head of Maintenance at Wizz Air says: “We successfully used CrossConsense products and skilled services for our initial implementation of AMOS 9 years ago and continuously used their system interfaces which always proved to give professional results. CrossConsense has an extensive experience and is a recognized partner of SWISS Aviation Software for long years and became one of most knowledgeable AMOS experts on the market so the decision of working together was made easy for us.

We are confident that this partnership will be an extended collaboration and productive innovation.“

If you are also interested in getting support for AMOS, please have a look on AMOS support by CrossConsense to get more information.