Condor live with Aircraft Fleet View

Condor goes live with LBA approved Aircraft Fleet View

Condor Flugdienst GmbH went live with Aircraft Fleet View 2.0 – a Native App that gives the user an always up-to-date view on the airline’s fleet status. It indicates AOGs, delays and other important information. It provides the right level of detail to be useful but not crowded with information. A new feature is the CAMO Release to Service. This enables a guided workflow involving the commander and the CAMO for releasing the aircraft prior to each flight. Recently, the LBA (German Federal Aviation Authority) granted Condor approval to use the CAMO Release Tool.

At Condor, Aircraft Fleet View will be used by pilots as well as by the management. It is meant for everyone who wants to get a general overview over the status of the fleet. Users who do not have the time or the knowledge to dive deeply into the MRO backend system will be presented with the most important information regarding a single aircraft, a range of aircraft or the whole fleet.

Aircraft Fleet View sends push notifications, e.g. when CAMO in its browser based application gives the “Release to Service” or if an AOG happened.

Patrick Frey, Fleet Chief Boeing at Condor Flugdienst GmbH says:

The Aircraft Fleet View has been developed with focus on the needs of a dynamic airline operation. It enables Condor to remove old fashioned, static PDF Technical Status Reports from the briefing package and replace it with an interactive live view of the aircraft technical status.

Our pilots are able to access fleet wide data to familiarize themselves with the current technical status of their assigned aircraft. This enables better decision making, both safety and economy wise, even before arriving at the aircraft. The Aircraft Fleet View CAMO Release function enables a direct communication between Maintrol personnel and the flight crew. This ensures that all required maintenance documentation is available and checked prior releasing an aircraft for operation. Receiving post-flight information by the pilots, via the application, enables Condor to better coordinate maintenance services and prioritize maintenance service to aircraft with technical defects.

About Condor Flugdienst:

As Germany’s most popular leisure airline, Condor has been taking its guests to the world’s most beautiful holiday destinations for more than 66 years. Every year, more than nine million guests fly with Condor from the nine largest airports in Germany, from Zurich in Switzerland and Vienna in Austria to around 90 destinations in Europe, Africa and America. Condor operates a fleet of over 50 aircraft, which are maintained by the company’s own maintenance operation, Condor Technik GmbH, according to the highest safety standards at the Frankfurt and Dusseldorf locations. As the German launch customer, Condor will be flying 16 A330neo long-haul aircraft. Thanks to state-of-the-art technology and maximum efficiency, the latest-generation 2-liter aircraft is the European front-runner with 2.1 liters per passenger per 100 kilometers and maximum customer comfort. Moreover, Condor will receive 41 brand-new short- and medium-haul aircraft of the A32Xneo family from 2024.

CrossConsense/FLYHT team on Aerospace Tech Week

CrossConsense/FLYHT Team on Aerospace Tech Week

Our colleagues Fernando, Murray, Jacob and Mirko are on Aerospace Tech Week Europe which takes place in Munich on March 29-30th.

Learn about how connectivity can help airlines solver non-CO2 environmental impacts and much more. FLYHT’s industry first 5G WQAR/AID can help meet all of your connectivity needs. Come ask us how.

During the conference, Murray Skelton is invited to speak about Aviation Infrastructure and the growing use of wireless technologies on board aircraft, for sensors, data exchange and other applications. How is the infrastructure of aviation needing to change to meet the future demands and expectations?

And if you want to talk about AMOS Support, Aircraft Fleet View, AviationDW and/or ACSIS, get in touch with Mirko Lang who is available for you at FLYHT Booth 400.

Webinar on Aviation Cyber Security

Webinar on Aviation Cyber Security

We would like to invite you to our webinar on November 10th, 2022, in cooperation with Aircraft IT. The webinar with the title Aviation Cyber Security – How to Manage Risk, plus Secure Digitalization with Real-Time Aircraft Data and Apps highlights the importance of Cyber Security and how to mitigate risks as the industry moves towards a digital future. Follow this link to register: Webinar on Cyber Security

Patrick Zita Vendor Job Card

Vendor Job Card Patrick Zita in Aircraft IT Magazine

In the autumn 2022 edition of the Aircraft IT MRO magazine, you can learn about Patrick Zita’s motivation for working in our Service Department. He also tells you what he hopes our customers say about CrossConsense.

Download the article
Aircraft Fleet View in Bangkok

CrossConsense at Aircraft IT Airline & Aerospace MRO & Flight Ops IT Conference in Bangkok

On behalf of CrossConsense, William “Willie” Cecil (member of the FLYHT team) presented digital solutions for the aviation industry including Aircraft Fleet View at the Aircraft Commerce and Aircraft IT Airline & Aerospace MRO & Flight Ops IT Conference in Bangkok in October 2022. In his speech during the MRO /M&E IT Vendor Showcase, Willie not only highlighted the advantages of using the Aircraft Fleet View App as a tool for pilots and airline management to have a quick look on their fleet status. He also pointed out the easiness of implementation of the software. Furthermore Willie also presented other IT solutions provided by CrossConsense like ACSIS (tool for predictive and preventive maintenance),  AviationDW (a data warehouse solution especially developed for the aviation industry) and the Approval App (a tool for giving order and/or document approvals without having to log in to AMOS). Willie also presented software and hardware solutions developed by FLYHT like the AFIRS Edge™ (a hardware solution that offers IP connectivity in all phases of flight), FuelSense™ (a fuel management solution), ClearPort™ (a turn management solution), and many more of the Actionable Intelligence Solutions offered by FLYHT.

All those products support airlines to operate more efficiently, more environmentally friendly and are heading into the direction of getting digital in all aspects of operation.

If you are interested in more information about those solutions, just follow the corresponding link or contact marketing@crossconsense.de

AMOS Support by CrossConsense

AMOS Support by CrossConsense

AMOS by Swiss AviationSoftware is one of the most comprehensive MRO solutions on the market today and the software solution of choice for more than 200 aviation customers worldwide. These customers are working in general aviation, commercial aviation, or are pure MRO providers. Some are single entities, some are airline groups. AMOS use of all of them has a lot in common, but each of these are also facing their own, specific challenges.

Every IT product of a certain complexity comes with a learning curve. For many airlines and MRO providers, this became apparent when the pandemic hit. A lot of IT centric talent moved away, found jobs in other domains. Getting fresh talent in to fill the gaps is difficult due to the required specialist knowledge.

To us, AMOS support is one of our bread-and-butter tasks. Our support team stayed unchanged during the pandemic and was even able to use the time of lower workload to level-up. We did not lose talent, we got better! To be a good AMOS supporter, you need approximately 3 years of experience. Our supporters have between 5 and 20! This gives support customers the comfort of knowing that their workforce can depend on our experience and knowledge when ramping-up production. Did some rookie perform a booking with wrong data? We know how to get things back on track. A bunch of intermediate users do not know if a certain system behavior is a bug or a feature? We know, and we can handle the communication with the software vendor. Are some experienced users unsure if the old ways of working are still state-of-the-art? We can discuss it with you. Through all this, our service team builds a collective knowledge of best practices. Being exposed to different airlines/MROs with different processes and procedures, gives us an edge over any internal resource.

All this needs to be properly tracked and must be transparent to you as a customer. To this effect, we introduced our quality management in 2009. Our ISO9001 certification provides clear processes when working through issues. All customer requests are managed in an issue tracking system. Our service quality is discussed in monthly service review meetings. We are tracking customer satisfaction and we have every reason to be proud of the results.

For the price of a single IT worker, our service department offers you a hotline/email address that is reachable 24/7, come holiday or sickness. And behind this number is the combined experience of our whole team, seamlessly communicating to solve your challenges.

And if you add additional services from CrossConsense, e.g. hosting, release change management, or business intelligence, then you get all the support you need by calling the same number. Decide for CrossConsense and our long-term experience instead of another 3rd party IT support company and you will never experience long call-routing sessions or finger pointing. You will never be pushed from one service company to the next. You simply get in touch with us via a single point of contact and receive the help you need.

If you are a new AMOS customer or your AMOS Competence Center is facing challenges, get the help you deserve! And if you are not using AMOS, yet, look at it. It is worth it! Guess who could help you with your migration project? Decide for AMOS Support by CrossConsense.

Data Migration for Sunclass Airlines

Data Migration for Sunclass Airlines

Our data migration specialists accomplished a “small” data migration project for Sunclass Airlines, a Danish charter airline that operates services from Norway, Sweden, Denmark and Finland. The task was to migrate technical data for a recently leased Airbus A321 into the Sunclass AMOS database.

Historical Data was migrated from various data sources, pdf reports, Excel files, archived AMOS databases, to create a firm dataset to ensure Airworthiness control of the phased-in Aircraft. All of this was achieved under a tight time schedule of a few weeks working together as a team.

After the finalization of the migration process, the Project Management team of Sunclass Airlines, stated: “The results are what we hoped for, and we have confidence in showing aircraft compliance and control within AMOS.”

Hiring: Service Department Agent

We are hiring: Service Department Agent

We are looking for someone to join our team as a

SERVICE DEPARTMENT AGENT (M/F/D)

for full-time employment. As an employee in our service department, you are the figurehead of our company. As the first point of contact for our domestic and foreign customers for user questions, you will make a direct contribution to customer satisfaction and the success of our company.

For more information follow this link to our open job(s).

CrossConsense is awarded by the Stifterverband

CrossConsense receives research seal “Innovative Through Research”

CrossConsense was awarded the research seal “Innovative through research” for the year 2022/2023. We received the seal for the first time two years ago and have been awarded again for continuous efforts in the area of research and development for aviation and space. The seal has been awarded by the “Stifterverband für deutsche Wissenschaft” (Donors Association for German Science).

Stifterverband is a joint initiative started by companies and foundations – the only one in Germany to be devoted entirely to consulting, networking and promoting improvements in the fields of education, science and innovation. It promotes cooperation and interaction between business, science and civil society. In our case we are working in a project together with the Deutsche Zentrum für Luft- und Raumfahrt.

Axel Christ, Managing Director of CrossConsense: “We are very pleased to receive this award and are motivated to continue our research activities. Ultimately, supporting scientific progress always is a way of supporting our customers. Our customer’s trust sets us on a mission of solving today’s big challenges in electronic record keeping and big data, paving the way to Net Zero.”

CrossConsense goes the FLYHT path

CrossConsense reaches FLYHT path

Next week we will celebrate our 20th anniversary. When I founded CrossConsense, my motivation was to create a company that would always deal fairly, reliably and competently with its employees, customers, partners and suppliers.

Today I am happy to announce that we will take another step by merging with FLYHT Aerospace Solutions Ltd., accepting a purchase offer from FLYHT to be effective January 2022.

From day one, our top priority has been to help our customers succeed, and we are confident that merging with FLYHT will advance that mission and enhance the support for airlines and MROs that we have built over the past 20 years.

We have long dreamed of joining forces with a company like FLYHT. By combining the strengths of both companies, we are now able to offer one-stop services that are a unique selling point in the market. Be it the data directly from the aircraft, the connections to send the data in-flight via satellite or 5G, or the linking of the data with the customer’s backend systems – everything becomes possible.

Like CrossConsense, understanding the business of aviation is in FLYHT’s DNA, which reinforces my belief that this is the right next step for CrossConsense, our employees and our customers.

Nothing will change for you; all of your familiar contacts at CrossConsense will remain your central points of contact. But of course, you will be able to choose from a much broader product portfolio and have access to an expanded team of aviation specialists.

Axel Christ will take over responsibility as Managing Director from me. Over his 15 years at CrossConsense Axel has made significant contributions, responsible for innovation and technology of the company’s software and services and is therefore the ideal person to fill that role. I will continue my involvement in the business, with an agreement in place for provision of services over the next 18 months.

We present the extended portfolio on FLYHT products.

We are very much looking forward to working together and ask you to join us on this journey into a new CrossConsense century. If you have any questions, please do not hesitate to contact me.

With best regards
Udo Stapf
CEO
Email: ust(at)crossconsense.de